April 15, 2013 Barbara McNally Barbara McNally, Empowerment Tools & Resources, Fighter The Power of Effective Communication: Using I Statements April 15, 2013 Barbara McNally Barbara McNally, Empowerment Tools & Resources, Fighter How many times have you sounded like your own mother when you've spoken to a mate or to children? Using phrases like: You never, you always, you should, you keep me from, you need to, you'd better...